Account
Delete your account
Hydrus: Go Paddle, by Hydrus Board Tech. You can delete your account and data in the app, or ask us here.
In the app (fastest)
- Open the Me tab.
- Tap Menu, then Settings.
- Tap Delete my account and confirm twice.
Your account is deleted right away and you are signed out on every device.
Can't open the app? Ask us
Send us the email you sign in with (or your @username). We confirm it is your account, then delete it.
The button opens an email to crew@hydrusboardtech.com. You can also write to us directly: crew@hydrusboardtech.com, subject "Delete my Go Paddle account".
What is deleted
- Your name, @username, email, birth year, bio, city and home water. Your sign in is removed.
- Your profile and cover photos, posts, photos, comments and shakas.
- Your paddles and activities, routes, moods and notes, and Safety check-in trails.
- Your messages, follows and blocks.
- Your video reviews.
- Your guardians, Privacy Zones, push tokens and contact matches.
What we keep
- Money records. Store credit, Board Fund, referral and commission records stay for accounting, without your name.
- Orders. Orders you placed at hydrusboardtech.com stay in our store records, as with any purchase.
- Shared places and events. Spot tips and edits, group paddles you hosted and board reviews are not yet removed with the account. Email us and we remove them.
Paddles you delete one at a time wait 30 days in Recently deleted, in case you change your mind. Deleting your account removes them too.
Questions: crew@hydrusboardtech.com. See also the privacy policy.