Terms of use

These terms are between you and Hydrus Board Tech, Eagle, Idaho ("Hydrus", "we"). By using the Hydrus: Go Paddle app or this website you agree to them and to our privacy policy.

Who can use Go Paddle

• You must be 13 or older. Under 13 cannot sign up.
• If you are 13 to 17, a parent or guardian should agree to these terms with you. Teen accounts are always private, cannot send messages and never share routes.
• One account per person. Keep your sign in to yourself; you are responsible for what happens on your account.

Your safety on the water

Paddling has real risks. You decide when and where it is safe to go. Check the weather and water, wear a life jacket, and tell someone your plan. Information in the app (spots, tips, river miles, weather, routes from other paddlers) can be wrong or out of date.

Safety check-in is a convenience, not an emergency service. It does not call for help, and it cannot know if you are in trouble. Phones lose signal and batteries die, and emails can be late or missed. In an emergency, call 911.

Go Paddle does not give medical or fitness advice.

Community rules

• Be kind. No harassment, bullying, hate, threats or sexual content.
• No spam, scams or selling in posts and messages.
• Post only what you have the right to post. Do not post other people's private information.
• Paddle honestly. Do not fake paddles (for example in a car or on a bike) to win challenges or credit.
• Report or block anyone who breaks these rules. Our team takes a look at every report.

We may remove content, take back rewards earned by breaking these rules, or suspend accounts that break them.

Your content

You own what you post. You let us host, show and share it inside the app to the people your settings allow, so the app works. We use posts in Hydrus marketing only with your permission (for example a video review you allow on our website).

Challenges, credit and the Board Fund

• Challenges count paddles recorded by the app or a supported watch (Apple Watch through Apple Health, COROS). Hand logged paddles and uploaded files do not count for rewards.
• Hydrus credit (Owners Club) is store credit at hydrusboardtech.com. It has no cash value. Challenge and bonus credit expires 12 months after it lands; earned commission credit does not expire.
• The Board Fund (free paddlers) can be used once, on your first Hydrus board, up to $100. It has no cash value and expires 12 months after it is earned.
• Large rewards may be reviewed before they are paid. We may change or end a challenge; rewards you already earned stay yours.

The Owners Club

• The Owners Club is free for people who own a Hydrus board and verify it in the app.
• If the board is returned for a full refund, the account goes back to the free app. Your paddles, stats and goals stay yours.
• Owners can add up to 4 Family members. Family rewards go to the owner.
• Member pricing and Share and earn follow the rules shown in the app at the time.

The app

The app is in beta and things will change. We may add, change or remove features. We work to keep it running, but we cannot promise it will always be available or free of errors.

Ending

You can stop using Go Paddle and delete your account any time. We may suspend accounts that break these terms.

Changes

If we change these terms in a way that matters, we will tell you in the app before it applies.

Contact

Hydrus Board Tech, Eagle, Idaho. crew@hydrusboardtech.com.